The following are the return and refund policy of RIR MOTORS.
- RIR MOTORS protects the customers if you receive any damaged or wrong product we will make sure you get refund or return in this case.
- We provide returns only on damaged goods upon delivery. Please exercise caution before placing an order because you cannot cancel an order once it is processed
- If a product is found faulty or has a manufacturing defect, or a wrong product is sent to you, we will replace the product as fast as possible to our best of capabilities.
- All return requests should be filed within 48 hours of the delivery of the product. Any request succeeding that will not qualify for replacement. You should inspect the product as and when received and should submit a return request within the above given stipulated time window.
- In order to return a damaged product you can get in touch with our customer care at +91 7304615880. Our representative will walk you through on how to return the product.
- In case of replacement of a defective or damaged product customer has to ship the product back to the vendor. Details for same will be provided once you contact support team.